Terms of Use

Last Updated: April 20, 2026

1. Introduction

Welcome to Flinpa. These Terms of Use ("Terms") govern your access to and use of our platform, including our website, applications, and services (collectively, the "Service").

  • FLINPA DIGITAL TECHNOLOGIES LIMITED provides software tools to facilitate invoicing, payment tracking, and collections. We do not act as a financial institution, escrow provider, or debt collection agency.
  • By using Flinpa, you agree to these Terms.

2. What Flinpa Does

Flinpa enables businesses to:

  • Create and send quotations and invoices
  • Automate payment follow-ups
  • Track receivables and cash flow
  • Facilitate payment collection through integrated providers
  • Maintain FIRS-compliant invoicing records

Please note:

  • Flinpa does not hold or custody funds. Payments are processed by third-party providers and settled directly to your designated accounts.

3. Eligibility

You must:

  • Be at least 18 years old
  • Use the platform for legitimate business purposes
  • Provide accurate, complete, and up-to-date information

4. Account Responsibility

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity under your account
  • The accuracy of all data entered, including invoices and customer details

5. Payments & Third-Party Integrations

Flinpa integrates with third-party providers (including payment gateways, banks, and identity verification services).

Through these integrations:

  • Payments are processed by these providers
  • Settlement is made directly to your linked account(s)
  • Flinpa does not control or guarantee payment processing outcomes

Flinpa is not liable for:

  • Payment failures or delays
  • Settlement issues
  • Errors caused by third-party services

6. Fraud, Misuse & Prohibited Conduct

You agree not to:

  • Issue invoices or quotations for non-existent or fraudulent transactions
  • Misrepresent goods, services, or payment obligations
  • Use false or unauthorized identity or business information
  • Manipulate payment confirmations or system records
  • Engage in illegal, deceptive, or abusive practices

Flinpa reserves the right to:

  • Monitor usage for suspicious activity
  • Suspend or restrict accounts involved in suspected fraud
  • Report activity to relevant authorities or partners

7. Invoice Responsibility & Buyer Relationships

You are solely responsible for:

  • The accuracy and legitimacy of invoices and quotations
  • Delivery of goods or services
  • Managing your relationship with your customers

Flinpa does not:

  • Validate transactions
  • Guarantee payments
  • Act as an intermediary between you and your customers

8. Disputes

All disputes related to invoices, payments, or goods and services are strictly between you and your customer.

Flinpa:

  • Is not a party to such disputes
  • Does not mediate or enforce payment obligations

We may, at our discretion:

  • Provide transaction records
  • Restrict accounts with repeated disputes

9. Payment Confirmation & Reconciliation

Payment status within Flinpa is based on third-party integrations and/or bank notifications.

You acknowledge that:

  • Payment confirmations may not always be real-time or error-free
  • You are responsible for verifying receipt of funds in your account

Flinpa is not liable for:

  • Incorrect payment status
  • Delayed or failed reconciliation
  • Losses arising from reliance on system status alone

10. Recovery & Collections

Flinpa may provide tools to support payment collection, including automated reminders, escalation workflows, and communication tools.

  • Flinpa may restrict access to recovery features in cases of misuse.

However:

  • Flinpa does not guarantee recovery of payments
  • Flinpa is not a debt collection agency

You are responsible for:

  • Ensuring recovery practices comply with applicable laws
  • Avoiding harassment, coercion, or unlawful conduct

11. Compliance & Taxes

You are responsible for:

  • Compliance with all applicable laws and regulations
  • Meeting your tax obligations

Note:

  • Flinpa provides tools to support FIRS-compliant invoicing but does not guarantee regulatory compliance.

12. Availability of Service

We aim to provide reliable access but do not guarantee uninterrupted service. Features may be updated, modified, or discontinued at any time.

13. Suspension & Termination

We may suspend or terminate your account if:

  • You violate these Terms
  • Fraudulent or suspicious activity is detected
  • Your use poses risk to the platform or other users

Additionally:

  • We may also retain relevant data for investigation and cooperate with authorities where required.

14. Limitation of Liability

To the fullest extent permitted by law, FLINPA DIGITAL TECHNOLOGIES LIMITED shall not be liable for:

  • Unpaid invoices or failed collections
  • Business losses or lost revenue
  • Disputes between you and your customers
  • Fraudulent actions by users or third parties
  • Errors arising from incorrect user data
  • Third-party service failures

15. Changes to Terms

We may update these Terms from time to time. Continued use of the Service constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

17. Contact

For questions, contact us at contact@flinpa.com.

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